FAQs

Our offices will be closed 11/25 - 11/28 for the holiday weekend. All orders placed over this time will be shipped in the order in which they were received between Monday, 11/29 and Tuesday, 11/30. Please note there will be delays in order and return processing.

If you have any questions, please email hello@amodenim.com and our team will get back to you on Monday, 11/29.

SALE

Can I return an item marked Final Sale?

All items on sale are Final Sale and cannot be returned.

An item I bought is now on sale, will you match the new price?

Price adjustments will be accepted within 7 days the original order was placed. Adjusting the price will make the item Final Sale and it cannot be returned.

We are unable to offer a price adjustment if the item was originally purchased on sale or during a special promotion, or if the item is out of stock.

Do you offer price adjustments during promotions?

We are unable to offer price adjustments on previous orders during a special promotion, such as a flash sale or holiday sales (Black Friday, Cyber Monday, etc).

Can I use more than one discount code?

Discount codes cannot be combined with other discounts, offers, or promotions, or applied to past orders.

RETURNS

How do I process a return? 

Please go to https://amo-denim.returnly.com to start your return process.

I received a damaged item, what do I do?

Please reach out to hello@amodenim.com as soon as possible.

Is return shipping free?

Yes! Once you authorize your return here, a return label will be emailed to you to print off and affix to your return package.

Can I exchange an item for a different size?

Unfortunately, we are unable to offer exchanges. If you need a different size, we recommend placing a new order for the correct size, and returning the size that does not work.