FAQs

How do I apply a discount code to an order?

Discounts can be applied to eligible orders at checkout. Enter your code in the box labeled "Discount code or gift card."

Discount codes can only be applied to full-priced styles unless otherwise stated.

Discount codes cannot be combined with other discounts, offers, or promotions, or applied to past orders.

What's your return policy?

You can view our return policy here.

What styles are returnable?

Only items marked final sale on the product page are ineligible for returns. Final sale will be denoted in red on the product page and on the order confirmation email.

Sample Sale purchases are final sale, so please double-check sizing before ordering.

How do I process a domestic return?

Please go to https://amo-denim.loopreturns.com to start your return process and receive a pre-paid return label.

How do I process an international return?

Customers returning items from international locations are responsible for all return shipping costs, including any duties, taxes, or shipping fees associated with the return. Please use our return portal here to authorize your return to ensure it falls within our policy guidelines. We recommend using a trackable and insured shipping method to ensure the safe and timely arrival of your return. Please include your return authorization details within the package for processing.

Is return shipping free?

All returns for refund within the US will be subject to a $15 restocking fee, which will be deducted from your refund. The return shipping fee will be waived on the first exchange. After submitting a domestic return, customers will be provided with a pre-paid return label. Return shipping fees are the responsibility of the customer for International returns. 

If the item is final sale, it cannot be returned.

International customers are responsible for all return shipping costs, including any duties, taxes, or shipping fees associated with the return.

Can I exchange an item for a different size or for another style?

If you'd like to exchange for a new size or style, please use our return portal here, and select the style you would like to exchange. Once you select the the product you want to exchange for, you will have the opportunity to print a pre-paid return label or select a QR code to use at USPS. When your return is in transit, we will ship you your new product.

What is the right size for me?

For a general guide to select the right size for you, please see our size guide here.

For more specific measurements, feel free to click the style guide on the product page to see the each point of measurement by size.

If you are still unsure about sizing, or want more information on how a style is running, please feel free to reach out to our customer experience team at hello@amodenim.com.

Do you ship internationally?

Yes. Our International shipping is a flat rate of $45. At this time we do not offer expedited international shipping.

If you are shopping from another country, you will need to pay for all duties, taxes and fees on delivery if applicable. We can not guarantee the cost of fees upon delivery. Duties and taxes are nonrefundable on returns for orders shipped internationally.

Duties and taxes are calculated based on the items ordered, where they were made, your shipment destination and the value of your purchase. We have no control over this, we take payment for only the shipping fee at check out. Any other fees associated with the order will be the responsibility of the customer. These costs cannot be predicted and are outside of our control.

Are gift cards refundable?

No, all gift cards are non-refundable after purchase.

Can I change or cancel my order?

Due to high order volume and a small team, we are not able to guarantee any order updates or cancellations. Feel free to reach out to our customer experience team as soon as possible at hello@amodenim.com to inquire about updating an order.

What are shipping options and timelines?

Domestic Shipping

All domestic orders ship via Standard Shipping for a flat rate of $8 from our warehouse in Huntington Beach, CA. Shipping is free on orders over $350, with the option to upgrade to FedEx 2Day® or Next Day Delivery. The cost to upgrade is based on the total weight of the items in your order and will be calculated at checkout. Orders shipping to PO boxes or US military bases will ship free with USPS Ground shipping.


Domestic Shipping Timelines

Standard: 1 business day processing + 3 to 4 business days to ship

FedEx 2Day®: 1 business day processing + 2 business days to ship

Next Day Delivery: 1 business day processing + 1 business day to ship (this service does not include deliveries on Saturday or Sunday)

USPS Ground: 1 business day processing + 2 to 5 business days to ship (extended times for Hawaii, Alaska, and U.S. territories)

International Shipping Rates

$45 - UPS International (3-7 business days)*

*Please note: Orders are shipped with duties unpaid, customer is responsible to pay duties on arrival

What is Loved Again?

Loved Again is the dedicated site for buying and selling our products secondhand. We’ve created this space for you to have the best shopping experience for finding and purchasing our secondhand items.

All posts are reviewed prior to going live and your purchases are backed by Treet Protection so you’re guaranteed to receive the product that was promised.

Loved Again Seller FAQs

Learn more about selling secondhand AMO on Treet here.

Loved Again Buyer FAQs

Learn more about buying secondhand AMO on Treet here.

Do you offer price adjustments?

We do not offer any price adjustments on previous orders during a special promotion, such as a flash sale or holiday promotions (Black Friday, Cyber Monday, etc).

However, if you purchased the item at full price, and it is officially marked down within 7 days of your original order, a price adjustment will be granted. Please note: adjusting the price will make the item Final Sale.